Sylvia,

My mother was living in a large memory care facility in San Marcos. Her disease had progressed to the point that no matter how often we met with staff to discuss her care, they were simply ill equipped and unable to provide the type of care she needed.

She was one in a herd residents. We were heartsick about her treatment, but equally so about the perceived lack of options. Our frustration was shared by the kind staff of Hospice of the North Coast. After a series of events that occurred which left us no choice but to make some sort of move, our Hospice nurse told us about Sylvia’s “board and care facility”. After visiting with Sylvia and the staff and touring their beautiful home, it was a no brainer decision for us.

We moved mom to New Dawn immediately. I can say very unequivocally that mom’s remaining days were spent in a warm and loving environment. Sylvia met with us often and was constantly reviewing mom’s care and striving to create the best environment possible for her. They were always aware of how much she had drunk, how much she had eaten. Constantly monitoring her physical appearance for signs of bed sores and making appropriate decisions.

I don’t think it is a big exaggeration to say that making the change and entrusting mom’s care to New Dawn was like transferring her from a prison ward to a loving home with skilled family member care givers. That is how it felt to our family.

We learned that while the large memory care facility with its new buildings and grounds and beautiful clubhouse, quickly became inadequate as the number of residents increased and mom’s disease progressed.

New Dawn is what you would hope a memory care facility would be when you entrust the care of a much beloved family member. I could not have been any happier with how mom was cared for.

Regards,
Stacy


Hi Sylvia,

I wanted to share a few words for your website.

The only way to really understand how difficult it is to place a loved one in a memory care facility is being in the position where you have no other choice. Family members provided 24 hour care for mom at her home until it became to difficult to guarantee her safety. We moved her to a beautiful Senior/Assisted/Memory Care facility and felt we could rest assure that mom would be well cared for.

It worked for a while but as her needs increased the care she received did not. Her weight was dropping rapidly and  her hygiene was neglected. As the facility grew and the disease progressed the care she received diminished.  We also noted this with other residents that were living in the Memory Care building. During visits
we'd find her in her wheelchair pushed in a corner dressed in shorts and an undershirt cold and shivering... this happened several times even after speaking with the director of the Memory Care.
Finding New Dawn was a blessing and the answer to our prayers. Mom was given back her integrity, she was clean and well taken cared for. Sylvia requested some familiar favorite family recipes that might give mom comfort and then she made them for her!

 We weren't present when mom took her last breath but Sylvia and her loving staff were we couldn't of asked for more.

Tanya Jensen Allen


Hi Sylvia,

New Dawn was a lifesaver for our family.  Our mother was in need of more care and attention and she got that and much more, and gave us (her family) the peace of mind and confidence she was in good hands.  The staff at New Dawn is proactive and accountable and is a joy to work with. They are so caring and personable, Sylvia who manages the home, oversees all details and is a strong advocate for her patients. The communication is open and immediate - something that lacked at another care facility my mom lived in, which had many other concerns too.

The house and rooms are beautiful, bright and clean, plus having private bed and bath rooms are ideal. The staff goes above and beyond, they even have beautiful fresh flowers and decorations for seasons and holidays, making it very homie and welcoming!  I only wish we would have known about New Dawn sooner!


Sincerely,
Darian Hall


I wanted to thank all of the staff at New Dawn Elder Care for the outstanding job they did for my mother, Vern. Unfortunately, she has already passed away. I had to move her to New Dawn, after discovering her previous facility had been taking short cuts on her care. My mom was very happy after I moved her there. I was so impressed to see how beautiful and clean the facility is. The level of care is excellent and beyond my expectations. Everyone on staff is very attentive, caring, friendly and loving. The meals at New Dawn were all fresh and home made. If my mom did not like one of the meals, the staff was very attentive and made sure she got a meal that she liked. Everyone made my mother and all of us that visited her, feel at home. I only wish I had know about New Dawn sooner. I highly recommend it! 

Yvonne Chavez


Dear Imad, Dr. and Mrs. Khuri,

I want to sincerely thank you along with staff; Lilly, Melody and Marilyn, for taking such amazing care of my father, Lloyd Volker, who lived at New Dawn Eldercare for the past 14 months. Sadly, dad passed away on March 30th, and being there with him at your home during this time made me realize even more how very lucky we were that he was able to spend the last year of his life at New Dawn Eldercare. Your love and caring for the residents is surpassed by no one. I marveled at how sensitive, loving and knowledgeable you all were, not only while he was in hospice but over the whole time he was there. Having had the experience of moving him a number of times from one assisted living facility to the other hoping to receive the level of care he required, allowed us to realize just how amazing New Dawn Eldercare really is. First, your home is absolutely beautiful. There are lots of windows, so the bedrooms and living areas are bright, and well decorated. Each bedroom is furnished with beautiful furniture and private handicapped bathroom, making your home far superior to others we visited. But, what really makes it a home is the loving staff and expertise provided by you. The homemade meals were always so nutritionally balanced, delicious and beautifully presented, that it felt like a 5 star restaurant! I will recommend your home to anyone I know.


Sincerely,
Janie (Volker) Oberman



Dear Imad, Management and Staff;

I just wanted to take a moment to thank you for the outstanding care you
are providing my father, Jack Shepard.

From the moment I toured your facility I knew this was the place my father
would not only enjoy but also get the necessary care needed.

Not only does my father rave about the cleanliness of the facility, food
and care he receives, there is also the comradery and trust he has built
with your staff, he feels like this is home. The home cooked meals using
fresh ingredients from your garden makes New Dawn special.

Please feel free to have families of possible residents contact me at any
time so that I can recommend New Dawn Eldercare.

Again, Thank you for he care you give my father.


Sincerely,
Donna Duron



My sister and I moved our father into New Dawn Elder Care four months ago after several stays in assisted living facilities throughout the country over the past four years. He is receiving by far more personal, loving care and attention than we have ever experienced. The owners and staff make my dad feel like this is his home. We could not be more pleased!

Nancy Trainer



My sister has lived at New Dawn Eldercare the past 17 months. New Dawn has
far exceeded my expectations of assisted living facilities. New Dawn is
unsurpassed in beauty, care, cleanliness, and lavish furnishings provided
to those in need of loving and tender assistance. The delicious meals, the
marvelous, dedicated caregivers and staff are truly professional. It has
been a wonderful experience for my sister and all of her siblings. I only
wish I had discovered New Dawn much sooner.
SUPERB!

John J.Magee



My mother lived at New Dawn Eldercare for eighteen months before she passed away. The care, kindness and wonderful meals that she experienced during the time she lived there far exceeded our expectations. Our only regret is that we didn't discover New Dawn sooner.


Nancy Fish McDermot